policies and conduct
shipping
once an order has been shipped, customers will receive an email confirming their shipping information.
it is the customer's responsibility to pay any customs fees/duties that may be incurred with the order upon delivery.
returns
orders are final sale.
if you receive a damaged product, we will replace it if available. if not, we will issue a full refund.
see our refund policy
if anything remains unclear, feel free to contact us via email or instagram DM so we can work out a solution.